When coaches encounter resistance to agile transformations, we often treat it as a phenomenon to be overcome, confronted, or combated. But resistance is a natural reaction to change, and that reaction can’t be alleviated by violent opposition. Rather than meeting resistance head on, the clever coach will work around it by helping people recognize and resolve the negative emotions that drive it. Once those negative emotions are resolved, people are more likely to let down their guard and embrace change.
In this interactive workshop, participants will learn how to identify common “faces” of resistance–behaviors that might indicate that a person is experiencing an emotional reaction to change. Participants will then work in table groups to identify strategies for helping clients recognize the emotional underpinning of their resistance. Finally, a role-playing experience will give participants the chance to practice coaching resisters to resolve their reluctance to embrace agile transformation.