Jurgen Appelo | 3:15 – 4:30
“How do I make my managers more Agile?”
“How can I convince developers to educate themselves?”
“How can I make customers more cooperative?”
“How do I start a European network of Agile and Lean practitioners?”
When transforming organizations and other social systems people usually encounter obstacles. And these obstacles very often involve changing other people’s behaviors. Of course, we cannot really _make_ people behave in a different way. We also cannot really make people laugh, and we cannot really make people happy. But… we can certainly try!
This session is about Change Management 3.0. It is a new change management “super model” which views organizations as complex adaptive systems and social networks. The Change Management 3.0 supermodel wraps various existing models (PDCA, ADKAR, Adoption Curve and The 5 I’s). It lists a few dozen hard questions that can help people in their attempts to change the behaviors of other people in an organization and beyond. No matter whether you are a manager, Scrum Master, Product Owner, software developer or writer, anyone will find it useful to know how to change the world around them.
Since 2008 Jurgen writes a popular blog at www.noop.nl, which deals with development management, software engineering, business improvement, personal development, and complexity theory. He is the author of the book Management 3.0: Leading Agile Developers, Developing Agile Leaders, which describes the role of the manager in agile organizations. And he wrote the little book How to Change the World, which describes his new supermodel for change management. He is also a speaker, being regularly invited to talk at business seminars and conferences around the world.
After studying Software Engineering at the Delft University of Technology, and earning his Master’s degree in 1994, Jurgen Appelo has busied himself starting up and leading a variety of Dutch businesses, always in the position of team leader, manager, or executive. Jurgen has experience in leading a horde of 100 software developers, development managers, project managers, business consultants, quality managers, service managers, and kangaroos, some of which he hired accidentally.
Nowadays he works full-time developing innovative courseware, books, and other types of original content. But sometimes Jurgen puts it all aside to do some programming himself, or to spend time on his ever-growing collection of science fiction and fantasy literature, which he stacks in a self-designed book case. It is 4 meters high.
Jurgen lives in Rotterdam (The Netherlands) — and sometimes in Brussels (Belgium) — with his partner Raoul. He has two kids, and an imaginary hamster called George.