We’re all used to being told that our IT projects must provide some type of payback – a return-on-investment (ROI). But doesn’t it get complicated after that? How many projects have you seen where someone calculated the ROI upfront and then measured it after going live? Not many, right? Why is that? Do we all just get too busy after we’ve moved on to the next challenge? Do we lack discipline? Join Daryl Kulak for a lively presentation on how he sees ROI in three flavors – thin, thick and lastly, named after the ultimate Columbus hamburger – Thurmanator!